Assertiveness & Self Confidence Training Course

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Learn to be assertive and self confident without appearing pushy or domineering by joining our Assertiveness and Self Confidence Training Course. With the right techniques, you will develop the confidence to assert yourself in a polite manner in any situation.

This Assertiveness & Self Confidence Training teaches you the techniques to be a more effective communicator, with the confidence to assert and express what you believe in, without being rude or impolite. You will also learn how to deal with difficult behaviours and how to politely say “no” when required.

This course, that previous participants say has changed their lives for the better, is offered in London, Birmingham, Leeds, Glasgow, Sheffield, Bradford, Edinburgh, Liverpool, Manchester and UK wide.

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes
Course Outline
  • Learning Outcomes - Assertiveness & Self Confidence Training Course

    In this course you will:
    • Understand what it means to be assertive and self-confident
    • Learn that it's okay to speak up and to stand up for what they believe
    • Gain techniques to confidently express opinions & needs
    • Learn to say 'no' without being rude or seeming disinterested
    • Recognise that you are important and that your opinions are valid and worthy of consideration
    • Learn to identify & eliminate negative thinking and self talk
    • Become a more effective communicator
    • Learn to set achievable goals in line with personal values
    • Discover how to "feel the part", "look the part", "sound the part" and "become the part"
    • Be able to recognise and deal with difficult behaviours in other people
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience


    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.


    Assertiveness & Self Confidence Training Course Reviews:

    Landgate logo
    Thank you, it was a great day and I intend to work on my action plan!
    The Public Trustee logo
    The whole training session was relevant to our working environment and obviously can be used in my personal life.
    The Public Trustee
    Dept. of Families, Community Services and Indigenous Affairs logo
    Loved the course and felt I got a great deal of learning from it. I would definitely recommend this to others in my department. Presenter was fantastic.
    Dept. of Families, Community Services and Indigenous Affairs
    Southern GP Training Ltd logo
    Very quick to build a rapport. Encouraged participation with the group. The atmosphere was very relaxed. An excellent trainer and training day :)
    Southern GP Training Ltd
    Super SA logo
    I really enjoyed the course, I think that Adrienne is fantastic and would love to do another course with her again!! She was very enthusiastic, so friendly and a lot of fun to learn from.
    Super SA
    Moog Australia Pty ltd logo
    The trainer was excellent. I was very happy with the content of the course helped me to be more positive in everything I do.
    Moog Australia Pty ltd
    DPTI logo
    The liked how the trainer presented the course and this made it enjoyable and interesting. It has taught me to be more 'aware' of how I come across to people.
    Sensate Pty Ltd logo
    A month later I'm still finding the course very beneficial, as it forced me evaluate many personal aspects of my life. As a result I have identified key goals I want to achieve, and I'm making them happen.
    Sensate Pty Ltd
    Tetra Pak logo
    Practical examples/case studies reinforced course content and made leanings more relevant. Excellent teacher. Really enjoyed and benefitted from this course. Would have no hesitation attending courses run by this teacher again.
    Tetra Pak
    Readify logo
    I'd recommend this training course to others when right opportunity comes.
    CEPU Plumbers Union logo
    I found the course really good & in 8 course it has really changed my outlook on my life & with the skills I learnt I believe that I can get the self confidence I have been looking for. I really enjoyed the course & have recommended it to my friends.
    CEPU Plumbers Union
    CSW-IT logo
    Manual rating is down as it gave the basic details however, much of the learning was practical (which was how the course was structured) moving the importance away from the manual. I found the course very rewarding and not what I expected when I was put forward to complete a assertiveness and self confidence course. Well done.
    Abigroup Contractors Pty Ltd logo
    I found the class well run and very informative. I did learn some new techniques to be more assertive which I will use in my workplace and relationships.
    Abigroup Contractors Pty Ltd
    St Ives Care Pty Ltd logo
    It turned out very beneficial as I received one on one coaching. not only I learnt skills but it changed my understanding of what assertiveness really is, and encourages and enables me to change to become an assertive person (from within), rather than just adopting assertive skills (on the outside), which is a goal I now feel inspired to achieve. Trainer was excellent -very attentive, helpful, and competent. I enjoyed the day very much and it was a very positive experience for me indeed. Wish to pass on my huge thanks and appreciation to Helen - my Trainer.
    St Ives Care Pty Ltd
    ANZ logo
    It was an enjoyable day, a lot was learned by all.
    TJM Products Pty Ltd logo
    The employee who we sent on the Assertiveness and Self Confidence training course was very impressed with both the presenter and the course material. She has taken away some great tips from the day.
    TJM Products Pty Ltd

  • Course Outline - Assertiveness & Self Confidence Training Course

    Download Assertiveness & Self Confidence Training Course Outline


    Assertiveness and Self Confidence are two behaviours that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very unfulfilling.

    In this Assertiveness and Self Confidence Training Course people learn how to become more willing and able to communicate, share their opinions and get more proactive in shaping their life and interactions with others.

    Whether it is learning how to say ‘I believe’, telling yourself ‘it’s Ok to give it a go’ or getting better at saying ‘No’ this course will empower you and help you in many aspects of your life.

    Assertiveness & Self Confidence Training Course - Lesson 1
    Me, We – Making Your Mark
    • Understanding Self-Confidence
    • Understanding Me
    • Understanding Others
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 2
    How We Behave – Thoughts And Responses
    • The good, the bad and the ugly
    • Doubt
    • Realistic Concern and Doubt
    • Projecting Self Confidence
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 3
    Communicating With Confidence
    • What you say
    • How you say it
    • Listening
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 4
    Self Confidence – Building It And Rebuilding It
    • Building on your Strengths
    • Confidence Spoilers
    • Building Confidence – four areas of focus
    • Workplace Challenges to Self Confidence
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 5
    Mastering Assertiveness – When And How To Use It
    • Your Rights
    • Getting over saying ‘no’
    • Ways of Saying No
    • Being Assertive Towards your boss
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 6
    We’re All Different – Asserting In A Global World
    • The cultural dimension of assertiveness and self-confidence
    • Social Media and Self-Confidence
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 7
    • Create an Action Plan
    • Accountability = Action

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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