Active Listening Training-The secret of great communicators! Course in London

Active listening, or listening with full attention to the speaker, is an essential part of effective communication skills. It is a skill that can be learned and developed through this interactive training course.

The Active Listening Training Course teaches participants how to listen while absorbing, understanding and showing interest in the topic being discussed. The participants learn the difference between “listening” to and simply “hearing” the speaker. The course also teaches how to be aware of the communication behaviours of both the speaker and the listener.

This comprehensive Active Listening Training course is available in London, Birmingham, Leeds, Glasgow, Sheffield, Bradford, Edinburgh, Liverpool, Manchester and throughout the UK.

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Download Active Listening Training Course Outline

Training courses for Personal Development

Course name	Length	Outline
Active Listening Training Course	0.5 day course
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Learning Outcomes

Course Outline

In-House
Training

Learning Outcomes - Active Listening Training Course

In this course participants will:
- Engage more effectively through actively listening
- Understand the difference between ‘hearing’ and ‘listening’
- Learn the techniques to listen actively
- Increase their awareness of communication behaviours
- Understand how emotions effect their ability to listen
- Learn to paraphrase and restate for clarification
- Be able to manage and encourage constructive collaboration
Duration: 0.5 day course
Reviews

Active Listening Training Course Reviews:

As CEO I would note that the course content and trainer fully met my neeeds. I would certainly consider pd training for soft skills development of managers.
Individual participant

I found the training day very helpful for bringing our team together. I feel sure that the non judgmental attitude and the positive energy of the trainer energy left the group thinking "it's ok to open up."
Individual participant

One of the best training courses I have attended.
The Forrest Centre – Wedding Reception Centre

Anne was a fantastic trainer, engaged the audience the whole day.
Reckitt Benckiser Pharmaceuticals

Found the course and the presenter inspiring. Have used the skills learned to look at how I behave and communicate as well as listen to others within the workplace and home. Thanks.
Barwon Water

Great communication with all parties (both participant and HR) before and after the training. Reminder emails are a good tool. Our participant found the course very useful.
Precision Electronic Technologies

Course Outline - Active Listening Training Course

Download Active Listening Training Course Outline

Foreword:

Effective listening is actively absorbing the information given to you by a speaker, showing that you are listening and interested and providing feedback to the speaker so that he or she knows the message was received.

This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that you will transform your personal and professional interactions and lead to more rewarding and meaningful communication.

Active Listening Training Course - Lesson 1 Getting Started Pre-Assignment Review Workshop Objectives Action Plans	Active Listening Training Course - Lesson 2 How Well Do You Actively Listen? Group Activity
Active Listening Training Course - Lesson 3 What Affects Listening? What Affects Listening? Things That Prevent Us From Listening Listen – Really Listen – Using Minimal Encouragers Why Use Minimal Encouragers?	Active Listening Training Course - Lesson 4 Determine Your Communication Behaviours The Process Step 1: Identify your C H O I Step 2: Begin Your Personal Communication Evolution (C E) Personality Types and Their Communication Tendencies
Active Listening Training Course - Lesson 5 Verbal Communication Skills Listening and Hearing; They Aren’t The Same Thing Focused Listening Asking Questions Open Questions Closed Questions Clarifying Questions Body Language	Active Listening Training Course - Lesson 6 High Emotion - Low Intelligence How to Accurately Perceive Emotions Use Emotions to Facilitate Thinking Manage Emotions
Active Listening Training Course - Lesson 7 Tips and Tricks to Manage a Brainstorming Environment Tips and Tricks	Active Listening Training Course - Lesson 8 Wrapping Up Words from the Wise Action Plans