Coaching and Mentoring Training Course

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Coaching and mentoring are important for the continual transfer of knowledge and skills to your employees. The Coaching and Mentoring Training course is recommended for managers, supervisors and those who teach and guide their people in performing their jobs.

Attendees of the Coaching and Mentoring training course can learn to use the G.R.O.W, (Goal, Reality, Obstacles, Options Way Forward) and S.M.A.R.T. (Specific, Measureable, Attainable, Relevant, Time-bound) models or processes for planning, goal setting and problem solving. They will also learn how to develop trust among employees, the effective way of monitoring and giving feedback as well as how to overcome the obstacles to their staff’s growth.

This comprehensive course is now available in London, Birmingham, Leeds, Glasgow, Sheffield, Bradford, Edinburgh, Liverpool, Manchester and UK wide.

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes
Course Outline
  • Learning Outcomes - Coaching and Mentoring Training Course

    In this course participants will:

    • Understand the G.R.O.W. model and apply it
    • Learn to set appropriate, effective goals using the S.M.A.R.T. technique
    • Learn how to recognise the current state or reality of an employee's situation
    • learn to identify coaching and mentoring options for your employees, creating a preliminary plan with action steps
    • Learn how to develop a complete plan, including motivational opportunities to drive accomplishment
    • Understand the importance of building & fostering trust with employees
    • Master the art of giving effective feedback while maintaining trust
    • Recognise & overcome common obstacles that are holding employees back
    • Know when it is the right time to stop coaching an employee
    • Learn to continue to transition an employee to other opportunities for continued growth


    Duration: 1 day course


    Coaching and Mentoring Training Course Reviews:

    It was really good that the 3 to 4 hours we spent talking about the topic and making sure we covered everything to get a good understanding of what we are to achieve when setting goals. Really life examples was also a great way to understand how to adapt the training given.

    Club Assist

    Great course. I gained a lot of skills and knowledge that are very valuable.

    Arc @ UNSW Ltd

    The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!

    Private Participant

  • Course Outline - Coaching and Mentoring Training Course

    Download Coaching and Mentoring Training Course Outline


    In today’s environment of changing technology and evolving organisations, coaching can create a strong competitive advantage. It provides continuous learning and develops people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource people for the long-term benefit of the organisation.

    About 6 out of 10 (59%) organisations currently offer coaching or other developmental counselling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organisations said they plan to offer such coaching within the next year.

    Productivity happens when managers can develop strong relationships with their employees. Executive coaching builds the capability of managers to help their employees with the intangible elements of human relationships.  This Coaching and Mentoring Training program will help you turn performance management into a collaborative process that benefits everyone.

    Coaching and Mentoring Training Course - Lesson 1
    Defining Coaching and Mentoring
    • What is Coaching?
    • What is Mentoring?
    • Introducing the GROW Model
    Coaching and Mentoring Training Course - Lesson 2
    Setting Goals
    • Goals in the Context of GROW
    • Identifying Appropriate Goal Areas
    • Setting SMART Goals
    Coaching and Mentoring Training Course - Lesson 3
    Understanding the Reality
    • Getting a Picture of Where you are
    • Identifying Obstacles
    • Exploring the Past
    Coaching and Mentoring Training Course - Lesson 4
    Developing Options
    • Identifying Paths
    • Choosing your Final Approach
    • Structuring a Plan
    Coaching and Mentoring Training Course - Lesson 5
    Wrapping it all Up
    • Creating the Final Plan
    • Identifying the First Step
    • Getting Motivated
    Coaching and Mentoring Training Course - Lesson 6
    The Importance of Trust
    • What is Trust?
    • Trust and Coaching
    • Building Trust
    Coaching and Mentoring Training Course - Lesson 7
    Providing Feedback
    • The Feedback Sandwich
    • Providing Constructive Criticism
    • Encouraging Growth and Development
    Coaching and Mentoring Training Course - Lesson 8
    Overcoming Roadblocks
    • Common Obstacles
    • Re-Evaluating Goals
    • Focusing on Progress
    Coaching and Mentoring Training Course - Lesson 9
    Reaching the End
    • How to know when you've Achieved Success
    • Transitioning the Coachee
    • Wrapping it all up
    Coaching and Mentoring Training Course - Lesson 10
    How Mentoring Differs from Coaching
    • The Basic Differences
    • Blending the Two Models
    • Adapting the GROW Model for Mentoring
    • Focusing on the Relationship

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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