In retail sales, you and your staff will be dealing directly with a wide range of consumers or end users of the products or services you offer. This Retail Sales Training course by PD Training is designed to provide your retail sales staff with the skills, techniques and confidence to successfully manage, control and close sales with your end users.
The Retail Sales Training course covers the following topics: active listening techniques, creating a great first impression, developing rapport, cross selling and upselling, techniques to successfully close a sale without being pushy and much more.
This comprehensive course is now available in London, Birmingham, Leeds, Glasgow, Sheffield, Bradford, Edinburgh, Liverpool, Manchester and UK wide.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
|Active Listening Training Course||0.5 day course|
|Sales and Customer Service Training for Call Centres||3 day course|
|Consultative Sales Training||1 day course|
|Effective Prospecting Sales Training Course||1 day course|
|Influence and Persuasion at Work Training Course||0.5 day course|
|Overcoming Objections Sales Training Course||1 day course|
|Pitch Proposal and Presentation Sales Training Course||1 day course|
|Reading Body Language Sales Training Course||1 day course|
|Retail Sales Training Course||1 day course|
|Sales Training Course||1 day course|
|Sales Training for Call Centres Training Course||1 day course|
|Writing Winning Proposals Training Course||1 day course|
The best adult learning experience
Very impressed with the effort the trainer and pd sales and operations team made to ensure the course was appropriate for our needs, as well as accommodating us on short notice.
I thought that Steven was fantastic in the lead up of our training. I felt very confident and secure in our booking. I also though our trainer Tanya was outstanding in her enthusiasm and was very clear in her communication style. The course topic itself was exactly what I wanted and I would certainly recommend this course to others and hope to deliver another session to our retailers later in the year.
Brisbane Airport Corporation
Retailer comments on Tanya's training: "Awesome" "Good" "Brilliant - she packed a lot in the time we had. Lots of info to take away and use with my team." "Really good. I've learnt something from all the sessions."
Forest Lake Shopping Centre
It has helped build my confidence with customers, and has helped me with product knowledge. It was great, really helped my staff and found it very very beneficial, was happy with the end Result, our consultant Jess was fantastic very motivating and we had fun, Appreciate it.
Retail has long been one of the most competitive sales environments and the competition only continues to increase. It is vital to all retailers that we make the most of every marketing dollar and every customer by giving our retail sales staff the skills and confidence to professionally manage, control and close sales.
This course will provide your team with skills and techniques to close more sales whilst providing great customer service and not creating a pushy forceful sale.
Retail Sales Training Course - Lesson 1
It Starts with you
Retail Sales Training Course - Lesson 2
Consider the customer
Retail Sales Training Course - Lesson 3
Starting the sales process
Retail Sales Training Course - Lesson 4
Retail Sales Training Course - Lesson 5
Retail Sales Training Course - Lesson 6
Control the sale
Retail Sales Training Course - Lesson 7
Maximising Every Opportunity
Retail Sales Training Course - Lesson 8
Sales Psychology 101
Retail Sales Training Course - Lesson 9
Closing the sale
Retail Sales Training Course - Lesson 10
In-House training benefits:
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
1/2 Price Coaching
We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.
org' ment vt. sounds like augment
1. to make greater;
2. to increase impact
Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.
The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.×