Workplace Diversity Training Course

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Diversity in the workplace is not just about cultural differences but also includes a wide range of factors. The Workplace Diversity Training Course provides you with the skills to successfully manage diversity and turn the varied perspectives and ideas into positive interactions and better performances in the workplace.

The Workplace Diversity Training Course covers the following topics: what is diversity, how stereotypes & biases develop, strategies to remove barriers to diversity in the workplace; effective listening and questioning techniques; ways to encourage diversity and discourage discrimination in the workplace, dealing with diversity-related complaints, non-verbal communications, legal requirements and more.

This comprehensive course is now available in London, Birmingham, Leeds, Glasgow, Sheffield, Bradford, Edinburgh, Liverpool, Manchester and UK wide.

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes
Course Outline
  • Learning Outcomes - Workplace Diversity Training Course

    • Learn about stereotypes & biases, how they develop, and gain insights into one's own perspectives
    • Gain effective strategies for removing barriers to diversity in the workplace
    • Improve their listening & learn effective questioning techniques to communicate more effectively in a diverse population
    • Learn the importance of non-verbal communication, both one's own and that of others
    • Master ways of encouraging diversity in the workplace while discouraging and preventing discrimination
    • Learn how to respond to personal complaints & develop a support system to manage this resolution process in your organisation
    • Gain a professional approach to record, analyse and resolve situations involving diversity
    • Learn how to create a mechanism of prevention to reduce negative or discriminating situations and to keep them from repeating
    Duration: 1 day course


    Workplace Diversity Training Course Reviews:

  • Course Outline - Workplace Diversity Training Course

    Download Workplace Diversity Training Course Outline


    As the world gets smaller, the workforce becomes more mobile and outsourcing becomes more common. The need to understand diversity and to be able to include cultural diversity as part of the work-place culture is becoming increasingly important.

    Workplace Diversity Training Course - Lesson 1
    Understanding Diversity
    • What is Diversity?
    • Related Terms and Concepts
    • A Brief History
    • A Legal Overview
    Workplace Diversity Training Course - Lesson 2
    Understanding Stereotypes
    • Stereotypes vs. Biases
    • Identifying Your Baggage
    • Understanding what this Means
    Workplace Diversity Training Course - Lesson 3
    Breaking Down the Barriers
    • Changing your Personal Approach
    • Encouraging Workplace Changes
    • Encouraging Social Changes
    Workplace Diversity Training Course - Lesson 4
    Verbal Communication Skills
    • Listening and Hearing: They aren't the same thing
    • Asking Questions
    • Communicating with Power
    Workplace Diversity Training Course - Lesson 5
    Non-Verbal Communication Skills
    • Body Language
    • The Signals you Send to Others
    • It's not WHAT you say, It's HOW you say it
    Workplace Diversity Training Course - Lesson 6
    Being Proactive
    • Encouraging Diversity in the Workplace
    • Preventing Discrimination
    • Ways to Discourage Discrimination
    Workplace Diversity Training Course - Lesson 7
    Coping with Discrimination
    • Identifying if you have been Discriminated against
    • Methods of Reprisal
    • Choosing a Course of Action
    Workplace Diversity Training Course - Lesson 8
    Dealing with Diversity Complaints as a Person
    • What to do if you're Involved in a Complaint
    • Understanding your Role
    • Creating a Support System
    Workplace Diversity Training Course - Lesson 9
    Dealing with Diversity Complaints as a Manager
    • Recording the Complaint
    • Identifying Appropriate Actions
    • Choosing a Path
    Workplace Diversity Training Course - Lesson 10
    Dealing with Diversity Complaints as an Organisation
    • Receiving a Complaint
    • Choosing a Response
    • Learning from the Complaint

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

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    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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