Email is one of the preferred forms of communication because it is convenient, cheap, fast, and the sender does not disrupt the recipients in whatever they are doing. However, an email that does not comply with the accepted email etiquette can be annoying. Learn the professional way of preparing and managing emails through the Email Etiquette Training course.
This Email Etiquette training course from PD Training, provides participants with the skills and techniques necessary for managing emails and writing them professionally using effective email structures. Participants will learn how to consider who the recipients are and to write for them, how to format and structure the email for clarity, how to proofread and other related “netiquette.”
This course is offered in London, Birmingham, Leeds, Glasgow, Sheffield, Bradford, Edinburgh, Liverpool, Manchester and throughout the UK.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
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"The training session went very well and the trainer delivered the session in a very effective way"
TWB Chartered Accountants
Our trainer was great good in engaging the team to talk. I would recommend the course and trainer to others - THANKYOU
A new international workplace survey (2007) has found that 83% of New Zealands use email, Internet, or both while at work and most are convinced it makes them more productive.
The survey by global recruitment agency, Kelly Services, found that the use of online communications has extended across most of the workforce with only 9% using neither email nor Internet. Both men and women were equally enthusiastic users of email and the Internet and those in the 25-54 year old age bracket were intensive users.
The survey highlights the pervasive use of online tools in the workplace and there is little doubt that online technologies have transformed the way business operates. With this growing trend in modern business communication within Australia, the explosion of unnecessary and time-wasting emails was one of the biggest sources of complaint. Some 35% of workers said they received high levels of emails that were either time wasting or unnecessary. This evidently points to the volume of emails that are directed to people without a clear purpose.
There was widespread acceptance that the technology has a positive impact on the quality of work. However, like any tool, it is important that managers take time to provide the training and support to enable staff to effectively integrate online tools into their daily work routine, and gain maximum benefit.
In an increasingly knowledge-based economy, it is critical that information is widely accessible and able to be utilised effectively in the workplace. It is also vital that organisations develop policies to guide employees on the correct use of online communications. These should cover issues such as privacy, personal use, monitoring, downloading of content, access by third parties and illegal use of the Internet.
Email Etiquette Training Course - Lesson 1
Email Etiquette Training Course - Lesson 2
Introduction to Email Etiquette
Email Etiquette Training Course - Lesson 3
Create Structure for Success
Email Etiquette Training Course - Lesson 4
Rules of Thumb
Email Etiquette Training Course - Lesson 5
Email Etiquette Training Course - Lesson 6
Formatting your Email Message
Email Etiquette Training Course - Lesson 7
Email Etiquette Training Course - Lesson 8
Proofreading Does Pay
Email Etiquette Training Course - Lesson 9
Polishing Your Cybermanners
Email Etiquette Training Course - Lesson 10
Email Etiquette Training Course - Lesson 11
Managing Email Overload
Email Etiquette Training Course - Lesson 12
In-House training benefits:
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
1/2 Price Coaching
We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.
org' ment vt. sounds like augment
1. to make greater;
2. to increase impact
Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.
The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.×