Minute-taking Training Course

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Minutes of meetings are the official records of the proceedings. They are usually signed by the minute-taker and an authorised person and kept on file as a reference. Add minute-taking to your job skills by attending the Minute-taking Training Course, which is one of our most popular courses.

This course teaches you: the importance of minute-taking, the required skills for a minute taker, types of minutes (formal. informal, and action items), what to record during a meeting, minutes of interactive meetings,techniques and tools for minute taking, writing drafts, proofreading, organising and publishing minutes and much more.

This comprehensive course is now available in London, Birmingham, Leeds, Glasgow, Sheffield, Bradford, Edinburgh, Liverpool, Manchester and UK wide.

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes
Course Outline
  • Learning Outcomes - Minute-taking Training Course

    • Recognise the importance and outcomes of minute-taking
    • Identify and record action items during board meetings
    • Develop skills in active listening, critical thinking, and organisation
    • Understand and customise meeting agreements
    • Record three types of minutes, including formal meetings, informal, and action items
    • Prepare and publish minutes with perfection
    • Take minutes in interactive board meetings
    • Write drafts, proofread and organise minutes
    • Build and maintain a minute book
    • Recognise the outcome of minute-taking for a particular meeting
    • Recognise the role of a minute-taker in achieving larger goals of an organisation
    • Deal with common complaints and difficulties faced by minute-takers
    • Perform the role with expertise using knowledge and skills
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience


    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.


    Minute-taking Training Course Reviews:

    NBMLHD logo
    The trainer kept the session fun, interactive & informative. Enjoyable & educational.
    Primary Care and Community Health - NBMLHD

  • Course Outline - Minute-taking Training Course

    Download Minute-taking Training Course Outline


    Improve your meeting outcomes with effective minute-taking.

    Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, the following skills will enable managers and staff to effectively action efficiently recorded meeting items.

    You will also learn advanced styles of minute taking such as colour-coding and suitable methods for minute-taking in informal, formal and action meeting settings.

    Who will benefit from taking this workshop?

    • Administrative staff and assistants
    • Recording Secretary
    • Administrative Assistant
    Minute-taking Training Course - Lesson 1
    Minute Taking
    • Welcome
    • Role Defined
    • Please define your role
    • What is your take away for today?
    • The effective Minute Taker
    • Problems that can be encountered and how you can overcome them
    • Reflection
    Minute-taking Training Course - Lesson 2
    Your winning style and how best to communicate with your Manager
  • LDP Review – Communication Evolution Tool
  • Reflection
  • Minute-taking Training Course - Lesson 3
    Active Listening
    • 5 Ways to improve your listening ability
    • Reflection
    Minute-taking Training Course - Lesson 4
    Set up for Success – Plan beforehand
    • Taking effective Minutes starts before the meeting has even begun
      • 1. Agenda Creation
      • Templates for preparation
      • 2. Room Setup up for the digital era
      • 3. Where to Sit
      • 4. Discreet Interruption Signals
      • 5. Communication Plan
    • Reflection
    Minute-taking Training Course - Lesson 5
    Determine What’s Important
    • Methods of Taking Notes
      • 1. Mind Mapping
      • 2. Smart Wisdom
      • 3. WHAT-WHO-WHEN
    • Do’s and Don’ts of Taking Minutes
    • Reflection
    Minute-taking Training Course - Lesson 6
    Minute Taking gone Digital
    • Revolution of Digital Minute Taking
    • Revolution of Digital Minute Taking with Apps (iPad, phone, laptop)
    • Reflection
    Minute-taking Training Course - Lesson 7
    Formal vs Informal
    • Formal v’s Informal
    • Formal Meetings
    • Informal Meetings
    • Reflection
    Minute-taking Training Course - Lesson 8
    • Create an Action Plan
    • Accountability = Action

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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